Contact Us

Effective Date: 1 May 2026

We're here to help. Whether you have a question about an order, a product, a return, or a general inquiry, our customer support team is available through the channels listed below. We aim to respond to all queries within one business day.

Get In Touch

WhatsApp+91 77108 92108Fastest response · 10 AM-7 PM
Emailuskillbook@gmail.comReply within 1 business day
Phone+91 77108 92108Mon-Sat, 10 AM-7 PM IST

Support Hours

DayHours (IST)
Monday-Friday10:00 AM-7:00 PM
Saturday10:00 AM-5:00 PM
Sunday & Public HolidaysClosed

Messages received outside of support hours will be addressed on the next business day. We observe public holidays as recognised in Maharashtra, India.

What Can We Help With?

To help us respond to your query as quickly as possible, please share your Order ID (where applicable) and a brief description of the issue.

Order Status

Where is my order? When will it ship?

Delivery Issues

Delayed, missing, or damaged shipment, see our Shipping Policy

Refunds & Returns

Cancellations, refunds, returns, see our Refund Policy

Order Questions

Help with placing or modifying an order

Privacy & Data

Access, correction, or deletion of personal data, see our Privacy Policy

Bulk Orders

Schools, libraries, and institutional purchases, email us for custom pricing

TheBookX is operated as a sole proprietorship, with its registered place of business in Mumbai, Maharashtra, India. All communications are subject to applicable Indian laws and the exclusive jurisdiction of the competent courts located in Mumbai, Maharashtra.